ARRIVALS ARE BASED ON CARRIER STANDARDS WITHOUT ANY SHIPPING DISCREPANCIES OR
PROBLEM.
Saturdays, Sundays and/or holidays are not considered business days.
UPS requires a physical address (no P.O. boxes) for delivery. If you have a P.O.
Box as a delivery address, simply specify USPS as your shipping method.
SHIPPING INFORMATION TO APOs AND FPOs (MILITARY BASES)
For orders to Military bases, please select US from the country list and appropriate
option from the state drop down menu (such as AA, AE, AP).
Delivery to APOs and FPOs can take up to ten days.
All orders to APOs and FPOs are sent via USPS.
INTERNATIONAL SHIPPING INFORMATION
Due to customs clearance, International orders may take up to 1-2 weeks for arrival
depending on country.
All items sold herein are legal in the US; however, certain countries have restrictions
as to the use and or sale of sex toys. We are not liable for any items that are
seized or confiscated by any foreign government.
We are not liable for any tariffs, import duties or international taxes imposed
outside the US.
For international shipping, prices may be higher than those shown to you when
placing an order. If there is a difference in shipping cost we will notify you
prior to shipping; then you can cancel your order, choose a different shipping
address or continue with your order. If you choose to continue with your order,
we will add the new shipping cost to the total of your order.
SPECIALTY/CUSTOM MADE ITEMS SHIPPING INFORMATION
Phallix items take up to 8-10 business days to ship.
Fun Factory items take up to 8-10 business days to ship.
DVD orders may take up to 8-10 business days to ship. (VHS/DVD orders may be shipped
out via Fed Ex.)
Returns
If you have defective goods that you wish to return please email us with the reason
for your return before you return the goods as we need to issue you with instructions
for your returns. Please note that all goods are subject to a 30 day warranty
and any defective goods returned outside the warranty will not be refunded due
to reasonable wear and tear.
Each time a return is received you will be notified by email if you have followed
the correct returns procedure. The product will be tested and if it is shown to
be defective you will be supplied with a replacement product.
Due to the obvious health and hygiene implications with adult goods, when returning
non-defective goods the following terms have to be met.
* The goods must be unused.
* The goods must be in their original condition & packaging.
* Goods that are not heat sealed in the box are non refundable and non exchangeable.
* Items supplied in sealed packaging that have been opened are non refundable
and non exchangeable.
* The goods must be received back within 7 days from the day you received the
order.
* Lingerie and items of clothing are non refundable and non exchangeable.
* Videos and magazines are non refundable and non exchangeable.
If it is suspected that the goods have been used or any of the above conditions
are not met then we reserve the right to charge a postage fee before the goods
are returned.
Address:
Erotic Fantasies
PO Box 1654
West Covina CA
Phone: 626.430.6395
